Returns, exchanges, and cancellations:
We gladly accept returns, exchanges, and cancellations.
Contact us within:
14 days of delivery. Ship items back within: 30 days of delivery.
You may request a cancellation within: 4 hours of purchase.
The following items such as face masks can't be returned or exchanged, because of the nature of these items, unless they arrive damaged or defective.
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Conditions of return: Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
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Questions about your order? Please at Sue@SuesSilk.com if you have any problems with your order.
Anti-Discrimination and Hate Speech Policy : SuesSilk prohibits the use of our Services to
discriminate against people based on the following personal attributes:
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Race
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Color
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Ethnicity
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National origin
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Religion
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Gender
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Gender identity
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Sexual orientation
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Disability
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Any other characteristic protected under applicable law
It is your responsibility to know your local laws and any other legal regulations on discrimination that might apply to you. Additionally, we do not allow hate speech. Hate speech occurs when violent, offensive, derogatory or demeaning language is directed at a person or group based on their one or more protected group attributes.
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